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Frequently Asked Questions

Image Title: FAQ

Frequently asked questions about

If you have any questions not answered here feel free to call our toll free sales number at 800-419-3499 or use our convenient contact form.

We are confident that once you understand how we compare to the competiion you will trust to protect you and your family on the road. 

What is Roadside Assistance?

Roadside Assistance is the most affordable way to protect you and your family during a breakdown. It provides nationwide service with multiple benefits such as; towing, flat tire assistance, battery jump start, fluid/fuel delivery, lock-out service, minor mechanical adjustments and additional services. With you simply sign the receipt and drive away. We pay the bill and take care of everything else.

When Does My Membership Begin?

Once you purchase a Membership, after a 72 hour processing period, you will have immediate access to all services. You will also receive a welcome kit complete with your membership number and benefit details by email.

What makes different from other Motor Clubs? covers you, and an additional family member, for one low price. Other motor clubs charge the same or more to just cover you (after you add an additional family member, your cost is much more than what you would pay for also covers motorcycles, RVs, and non-commercial trucks. gives you complete access to numerous travel and discount program benefits, trip/map routing service, hotel/motel and car rental discounts, and more.

Does Belong to The Better Business Bureau?

Yes. is parented by Auto Advantage Incorporated. Established in 1979, Auto Advantage is a leading provider of a variety of automotive services. participates in a Customer Assistance Program in which it has agreed to use special BBB procedures. also participate in BBB Online, committing to ethical on-line business practices. To review our BBB rating, visit: and type in our name, city and state in the fields provided: Auto Advantage Inc, City: Yorktown Heights, State: New York.

What is the Coverage Area of My Membership?

Coverage is available to members throughout the United States including Alaska, Hawaii, and Puerto Rico, as well as all of Canada and Mexico.

Does have towing restrictions?

There is a very liberal 35 mile towing allowance (100 miles for Premier Long Distance memberships) which is usually more than ample to allow for towing to your choice of a nearby qualified repair facility. Month-To-Month Premier Long Distance members will be provided with 35 miles for the first 30 days and 100 miles thereafter.

Can a Live Agent be Contacted 24-Hours a Day?

Yes. Once you obtain membership, you will be provided with a toll free number where live agents are available to assist you 24-hours a day, 7 days a week.

Who pays for the Actual Emergency Roadside Assistance Service? pays for the services provided within the membership. You simply sign for qualified services and drive away. We take care of the details so you can get back on the road. We call this Sign and Drive.

I am currently a member of another motor club, so why should I change to

Don't be caught without the coverage you need. Compare the benefits your motor club provides with Read the small print. With there are no hidden costs. When says it's covered, it's covered. Check the towing limits of your current motor club. Some clubs limit towing to 5 miles or less and charge you extra for upgraded towing coverage. includes a very liberal 35 mile allowance (100 miles for Premier Long Distance memberships) which amply allows for towing to the nearest qualified repair facility. In addition, will cover an additional family member at no additional charge. Compare the real costs you pay to the actual benefits you get.

What Does Sign and Drive Mean?

Sign and Drive means that you simply sign for the covered services at the time of a breakdown or need and drive away with no out-of-pocket expense to you.

Take a step now to prepare for your next roadtrip. Peace of mind when you travel is priceless.

"... we are one of the few companies that can process roadside assistance calls in all of the U.S., Canada and Mexico."

More than merely roadside assistance, our members are provided with many additional travel benefits